Privacy Policy
Last updated: 10/02/2025
At BIOMASA LAYMA, S.L.(“we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or contact us regarding our products, including wood pallets, charcoal, firewood, hardwood, wood shavings, wood briquettes, and plywood.
This policy is written in accordance with the General Data Protection Regulation (GDPR) and applicable Spanish data protection laws.
1. Data Controller
BIOMASA LAYMA, S.L.
Address: C/ADELA GINÉS, 23 28750, SAN AGUSTÍN DEL GUADALIX (MADRID) Spain
ENplus® Company ID: ES 348
NIF: B42702282
Email: sales@biomaslaymasl.com
Phone: +34
2. Personal Data We Collect
We may collect and process the following personal data:
- Name and surname
- Company name
- Email address
- Phone number
- Billing and delivery address
- Information provided via contact forms or email inquiries
- Technical data such as IP address, browser type, and device information
We do not knowingly collect personal data from children.
3. How We Use Your Data
Your personal data may be used for the following purposes:
- Responding to inquiries and requests
- Providing quotations and processing orders
- Managing customer relationships and communications
- Fulfilling contractual obligations
- Improving our website and services
- Complying with legal and regulatory requirements
We do not use personal data for automated decision-making or profiling.
4. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract or pre-contractual steps
- Compliance with legal obligations
- Legitimate business interests
5. Data Sharing and Disclosure
We do not sell or rent personal data to third parties.
Personal data may be shared only with:
- Logistics and transport providers
- Payment service providers
- IT and website service providers
- Legal or regulatory authorities when required by law
All third parties are required to process data in compliance with GDPR.
6. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), appropriate safeguards will be applied in accordance with GDPR requirements.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze website traffic.
Users can manage or disable cookies through their browser settings. For more details, please refer to our Cookie Policy (if applicable).
9. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, please contact us using the details provided above.
You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD).
10. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
BIOMASA LAYMA, S.L.
Address: C/ADELA GINÉS, 23 28750, SAN AGUSTÍN DEL GUADALIX (MADRID) Spain
ENplus® Company ID: ES 348
NIF: B42702282
Email: sales@biomaslaymasl.com
Phone: +34